At One Stop Pallet Liquidation, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we offer a straightforward Refunds and Return Policy to make the process as seamless as possible.

Refunds:

• Refunds will be issued within 14 business days of receiving your returned item(s).
• To be eligible for a refund, the item must be in its original condition, unused, and in its original packaging.
• Refunds will be credited back to the original payment method used for the purchase.

Returns:

• Returns are accepted within 7 business days from the date of delivery.
• To initiate a return, please contact our customer service team at sales@onestoppalletliquidation.com with your order details and reason for return.
• Once your return request is approved, we will provide you with instructions on how to return the item(s).
• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
• Items returned without prior authorization may not be eligible for a refund or exchange.

Exceptions:

• Certain items, such as perishable goods, personalized items, and clearance or final sale items, may not be eligible for refunds or returns unless they are defective or damaged upon receipt.
• Refunds for damaged or defective items will be processed promptly upon verification of the issue.

Contact Us: If you have any questions or concerns about our Refunds and Return Policy, please don’t hesitate to contact us at sales@onestoppalletliquidation.com. Our dedicated customer service team is here to assist you and ensure your satisfaction with every purchase.

Policy Revision: One Stop Pallet Liquidation reserves the right to update or modify this Refunds and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Thank you for choosing One Stop Pallet Liquidation for your liquidation needs. We appreciate your business and look forward to serving you again in the future.